These Terms of Service govern your access to the website at primedelivery.buzz and your engagement of the computer integrated systems design and deployment dispatch services provided by DELIVERY PRIME GGSB LLC, whose registered address is 14035 S Marketview Dr APT I204, Bluffdale - 84065-3792, United States (US). The developer name associated with this website and its digital presence is Prime Delivery. By using the website or engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding.
Where a signed statement of work, master services agreement or purchase order exists between you and DELIVERY PRIME GGSB LLC, that document takes precedence over these general terms to the extent of any conflict.
1. Acceptance of These Terms
By accessing this website, submitting an enquiry, accepting a proposal or permitting a dispatch crew to perform work at your site, you confirm that you accept these Terms of Service and agree to comply with them. If you do not accept these terms, you should not use the website or engage our services.
These terms apply to all visitors, prospective clients, clients, partners and suppliers. Where you act on behalf of an organization, you represent that you are authorized to bind that organization to these terms and that the organization accepts responsibility for compliance.
2. Definitions
The following definitions apply throughout these terms. The Company means DELIVERY PRIME GGSB LLC. The Client means the person or organization that engages the Company or uses the website. The Services means the computer integrated systems design, deployment dispatch, network integration design, managed rollout, infrastructure modernization, monitoring and support work provided by the Company. The Website means the site located at primedelivery.buzz. A Statement of Work means a written document describing specific services, deliverables, timelines and fees. A Dispatch Window means an agreed period during which field work is scheduled to occur.
References to writing include email unless a document is expressly required to be signed. References to law include applicable statutes, regulations and binding guidance in the relevant jurisdiction.
3. Eligibility and Authority
The services and website are intended for business and professional use. By engaging the Company, you confirm that you are at least the age of legal majority in your jurisdiction and that you have the authority to enter into a binding agreement. If you are accepting on behalf of a company, partnership, public body or other entity, you confirm that you hold the necessary authority and that the entity will be responsible for payment and performance.
The Company may decline an engagement or withdraw access to the website where it reasonably believes that authority, licensing or safety requirements cannot be met.
4. Description of Services
The Company provides computer integrated systems design and related professional, scientific and technical services. Its core offerings are Systems Integration Blueprints, Deployment Dispatch Programs, Network Integration Design, Managed Rollout Scheduling, Infrastructure Modernization, and Monitoring and Support Circuits. Each offering is described on the services page of the website and in greater detail within a Statement of Work.
The Company operates a dispatch desk from Bluffdale, Utah. Work may be performed by the Company employees, by partner technicians engaged under the Company direction, or by a combination of both. Regardless of who performs the physical work, the dispatch desk remains the point of accountability for scheduling, documentation and reporting.
5. Scope and Statements of Work
No obligation to perform services arises until a Statement of Work, proposal acceptance or purchase order has been agreed by both parties. The Statement of Work identifies the sites, the systems, the deliverables, the assumptions, the dependencies, the timeline and the fees. Anything not described in the Statement of Work is out of scope.
Estimates, illustrations and sample schedules provided before a Statement of Work is agreed are indicative only. They do not create a commitment to a fixed price or a fixed date unless the Statement of Work expressly states otherwise.
6. Client Responsibilities
The Client agrees to provide accurate and timely information about its sites, systems, users and requirements. The Client will nominate a project contact with authority to make decisions, arrange access and approve deliverables. The Client will obtain any third party consents, landlord approvals, permits or building access permissions required for the work.
The Client is responsible for maintaining valid licenses for software installed in its environment, for backing up its own data before work begins unless the Company has agreed in writing to provide that service, and for notifying the Company of any known hazard, sensitivity or restriction affecting the site. Delays caused by missing information, denied access or unapproved prerequisites may result in schedule changes and additional charges.
7. Site Access and Safety
The Client will provide safe, lawful and timely access to the areas where work is to be performed, including any escorts, keys, badges or lift access required. The Client will ensure that the work area is free from hazards that the Company has not been made aware of and that any electrical, structural or environmental risk is disclosed before dispatch.
The Company reserves the right to suspend work and remove personnel from a site where conditions are unsafe, where required permits are absent, or where personnel are subjected to harassment or abuse. A suspension for safety reasons does not relieve the Client of payment obligations for work already performed and materials already committed.
8. Scheduling and Dispatch Windows
Dispatch Windows are agreed in advance and are confirmed in writing. The Client will confirm that site conditions, approved changes and staff availability are in place before the window opens. Where a window is missed or postponed at the Client request, the Company may charge for standby time, travel and other unavoidable costs.
Where the Company needs to reschedule a window, it will give as much notice as the circumstances allow and will work with the Client to agree a replacement date. The Company is not liable for delay caused by events beyond its reasonable control, as described in the force majeure section.
9. Fees, Invoicing and Payment
Fees are set out in the Statement of Work or proposal. Unless stated otherwise, fees cover professional time, planning, documentation and standard travel within the agreed area. Special freight, expedited parts, after hours work and partner technician costs may be billed separately where the Statement of Work permits.
Invoices are payable within the period stated on the invoice. Late payments may attract interest at the rate permitted by law and may result in suspension of services. The Client will reimburse reasonable pre-approved expenses supported by receipts. Amounts that are genuinely disputed should be raised promptly and in writing so that resolution can be attempted in good faith while undisputed amounts are paid.
10. Taxes
Fees are exclusive of applicable sales, use, value added, withholding and similar taxes unless expressly stated otherwise. The Client is responsible for any such taxes arising from the engagement, except for taxes based on the Company net income. Where the law requires the Company to collect a tax, the Client will pay it in addition to the fees.
If a withholding tax applies, the Client will provide the documentation required to allow the Company to claim a credit and will cooperate to minimize the tax burden lawfully.
11. Change Orders
Any change to the scope, schedule, deliverables or assumptions of an agreed Statement of Work will be handled through a written change order. The change order describes the variation, the effect on fees and the effect on the timeline. Work on a variation begins only after the change order is accepted by both parties, unless the Company agrees in writing to proceed earlier to protect the Client operations.
The Company will not perform unbudgeted work silently. Where a variation is discovered during a dispatch, the crew may pause the affected task and refer the matter to the dispatch desk so that a change order can be raised before proceeding.
12. Deliverables and Documentation
Deliverables may include blueprints, address plans, rack elevations, cable schedules, configuration records, test reports, label schedules, run sheets and monitoring plans. Deliverables are prepared for the Client use and are provided in the format described in the Statement of Work.
The Company retains a reference copy of the documentation so that it can support the platform in the future. That copy is treated as confidential client information and is handled in accordance with the confidentiality section below.
13. Acceptance Testing
Where a Statement of Work defines acceptance tests, the Client will participate in testing within the agreed period. A deliverable is considered accepted when the defined tests pass, when the Client confirms acceptance in writing, or when the Client puts the deliverable into productive use without raising a material defect.
If a test fails, the Company will investigate and correct the defect within a reasonable time. Minor defects that do not prevent the deliverable from meeting its stated purpose do not justify rejection of the whole deliverable, and the parties will agree a remediation schedule.
14. Intellectual Property
The Company retains ownership of its pre-existing methods, templates, design standards, software tools and know how. The Client retains ownership of its own data, systems, trademarks and pre-existing materials. Upon full payment, the Client receives a license to use the project specific deliverables for its internal business purposes.
Neither party may use the other party trademarks or branding in public materials without written permission, except that the Company may identify the Client as a client in a factual list unless the Client requests otherwise in writing.
15. Confidentiality
Each party may receive confidential information from the other. Each party agrees to use that information only for the purposes of the engagement, to protect it with reasonable care, and to disclose it only to personnel and advisers who need it and who are bound by confidentiality obligations.
Confidentiality obligations do not apply to information that is already public, that is independently developed without reference to the other party, that is lawfully received from a third party, or that must be disclosed by law. Where disclosure is compelled, the disclosing party will give prompt notice so that protective measures can be sought. These obligations survive the end of the engagement.
16. Data Protection
Each party will comply with the data protection and privacy laws that apply to it. Where the Company processes personal information on behalf of the Client, the Company acts on the Client documented instructions and will implement appropriate safeguards as described in our Privacy Policy and any applicable data processing addendum.
The Client is responsible for ensuring that it has a lawful basis to share any personal information it provides to the Company and for providing any notices required to the individuals concerned. The Company will assist the Client with reasonable requests relating to access, correction, deletion or security of that information.
17. Warranties
The Company warrants that its services will be performed in a professional and workmanlike manner by suitably qualified personnel and that deliverables will substantially conform to the agreed specification. The Company will re-perform services that breach this warranty if the Client notifies it within the warranty period stated in the Statement of Work.
Except for the express warranties in these terms, the services and website are provided without additional warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement, to the fullest extent permitted by law.
18. Third Party Products and Services
Engagements may involve hardware, software, connectivity or cloud services supplied by third parties. Those products and services are governed by the terms of their respective suppliers. The Company is not responsible for the acts, omissions, pricing or availability of third parties, although it will use reasonable efforts to coordinate their involvement and to advocate on the Client behalf.
Where a third party changes its terms or discontinues a product in a way that affects a deliverable, the parties will work together to identify a suitable alternative and any resulting change will be handled through a change order.
19. Limitation of Liability
To the fullest extent permitted by law, the Company will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data or business interruption, even if advised of the possibility of such damages. The Company total aggregate liability arising from or relating to an engagement will not exceed the total fees paid by the Client for the services giving rise to the claim during the twelve months preceding the event.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, willful misconduct or death or personal injury caused by negligence where such exclusion is prohibited.
20. Indemnification
The Client will indemnify and hold harmless the Company against claims, damages, losses and expenses arising from the Client content, the Client systems, the Client breach of these terms, or the Client failure to obtain required consents, licenses or approvals. The Company will indemnify and hold harmless the Client against claims that the Company services, as delivered and used within the agreed scope, infringe the intellectual property rights of a third party.
The indemnified party will provide prompt notice of a claim, reasonable cooperation and the opportunity to control the defense, provided that no settlement may impose an obligation on the indemnified party without its consent.
21. Term and Termination
An engagement continues until the services are complete or until terminated in accordance with these terms. Either party may terminate for material breach if the breach is not cured within a reasonable period after written notice. Either party may terminate for convenience where the Statement of Work so provides, subject to payment for work performed and non-cancellable commitments.
On termination, the Client will pay all amounts due for work performed up to the termination date. The Company will return or delete confidential information as agreed and will provide the documentation necessary for the Client to continue operating any completed portion of the platform. Sections dealing with confidentiality, intellectual property, liability, indemnity and governing law survive termination.
22. Force Majeure
Neither party is liable for a failure or delay in performance caused by events beyond its reasonable control, including natural disasters, severe weather, fire, flood, epidemic, war, civil disturbance, labor action, government action, utility failure, network outage or the failure of a critical supplier. The affected party will notify the other promptly and will use reasonable efforts to mitigate the impact.
If a force majeure event continues for an extended period, either party may terminate the affected portion of the engagement without liability, subject to payment for work already performed.
23. Governing Law and Disputes
These terms are governed by the laws of the State of Utah, United States, without regard to conflict of law principles. The parties will first attempt in good faith to resolve any dispute through discussion between senior representatives. If the dispute is not resolved within a reasonable period, either party may pursue its remedies in the state or federal courts located in Utah, to whose jurisdiction the parties consent.
Nothing in this section prevents either party from seeking urgent injunctive relief in any competent court to protect its confidential information or intellectual property.
24. Acceptable Use of the Website
You agree to use the website lawfully and not to attempt to gain unauthorized access to any part of it, to interfere with its operation, to introduce malicious code, to scrape it at a rate that degrades service for others, or to use it to send unsolicited commercial messages. The content of the website is provided for general information and does not constitute a binding offer to provide services.
The Company may suspend or restrict access to the website where it reasonably believes these rules have been breached or where security requires it.
25. Changes to These Terms
The Company may update these terms from time to time to reflect changes in its services, its providers or applicable law. The current version is always available on this page, and the effective date at the top of the page will be revised when a change is made. Material changes will be communicated where appropriate.
Your continued use of the website or continued engagement of services after a change indicates acceptance of the revised terms. If a change is not acceptable to you, you may terminate the affected services in accordance with the termination section.
26. Contact Information
Questions about these Terms of Service may be directed to the dispatch desk using the details below.
- Company: DELIVERY PRIME GGSB LLC
- Developer name: Prime Delivery
- Address: 14035 S Marketview Dr APT I204, Bluffdale - 84065-3792, United States (US)
- Email: dispatch@primedelivery.buzz
- Phone: +19715015571
We are committed to resolving questions about these terms promptly and fairly.